WHO ARE WE ?

   We are an innovative software company that develops software solutions to everyday problems. Within our unique platform there are all the tools necessary to properly manage all student transportation sub processes: route optimisation algorithms, passenger tracking functionality, simple school-to-driver-to-parent-school communication links, comprehensive reporting and the real-time management of all elements of the transport service.


Savings and control for the School

   For transport managers, SchoolBusNet means children know when their bus will arrive so there are fewer missed pickups or delays. This means routes are run quicker, burning less fuel.
   The SBN platform provides tools so that transport administrators can save more than 70% of their time planning and maintaining the weekly schedule. Flexible reporting provides all necessary information for accurate record-keeping, billing and enquiry response.
   The optional Route Planner will streamline your route planning process making routes more efficient and the process has even reduced the number of required routes saving vehicle, fuel and driver costs.

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Safety for the Children

   No longer do your children have to wait in the street, under any weather conditions, pouring rain or hot sun.
   With SchoolBusNet, parents will know exactly when their child’s bus is arriving reducing the time their children spend standing by the side of the road and will get notifications to tell them exactly when their child has been collected and dropped off.

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Quality Service from your School

   No longer do parents need to call the school to check on the status of their child’s bus. SchoolBusNet enables them to check the updated weekly transport schedule and submit changes to that at any time of the day, for any day of the week, without any calls.
   It’s the kind of service that parents should expect in an era where technology allows for service and convenience like never before.

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WHAT DO WE DO?

Total Management of Student Transportation


Route Optimisation

Reduce average student time on bus

Reduce average mileage per route

Reduce fleet size

Individual Weekly Schedule

Plan individual weekly schedules for each student

Include alternative destinations for controlled changes

Prepare each schedule including up to 20 different addresses per student

Easy Handling of Changes

Make a cancellation, change to another bus stop, change to another route

Make temporary changes for a specific period

Allow parents to submit their changes with instant confirmation so they know that there is an available seat or are able to make other arrangements.

Immediate access to the updated schedule

Live Fleet Monitoring and Ridership control

Check bus location on map

Check passenger status in real-time

Check up-to-date passenger lists on any bus

Reporting

Comprehensive reports provide details of all aspects of the transport operation exportable to files or other systems

Reports dramatically reduce the amount of time spent and increasing accuracy on billing process.

Detailed Logs keep any route activity available for report

Individual reports created to your specifications

Personalised Notifications

Parents receive a notification when the bus is close to arriving at the bus stop

When not present, Parents receive a notification when their child gets on or off the school bus

Instant Notification for any schedule change happened during the route

Instant notification of changes based on space availability

Solutions

Click on each picture for further details



Data Security


Privacy Policy

(Last Updated: September 2017)
It Is part of our mission and also the required result of the use of the platform to focus on 
safety and increase security. It’s important to us that you feel comfortable and trust us with 
your information when you use the SchoolBusNet services (the “Services”) so please take 
a few minutes to read this Privacy Policy, so that you understand what information we collect, 
what we do with it and why. We only collect the minimum required information that allows us 
to provide you with our best Services. It also helps us to keep our Services clear of fraud and 
Spam, and all other purposes set out in this policy below.

Basic information

All our features are secured with end-to-end encryption: Notifications, information exchange, 
messages.

Scope and consent

By using our Services, you give us consent to collect, use, and retain a very basic part of your
personal information. You can be sure that we will only use your information as described in
this Policy.

By using the Service, you are also agreeing to our Disclaimer. Please make sure you read and
agree with our Terms of Use if you want to use SchoolBusNet.

Information we collect

We collect the minimum information required to achieve the purposes set out in this Policy (see 
below), and you have the ability to limit such collection, as specified below under “Your Choices”:

(a) Registration and Account Information: In order to use our Services you need to connect to a 
passenger. In order to do this securely we need to give us very basic personal information(e.g., 
name, email, p hone number) on the sole purpose of making the registration process secure and 
easy. That means your name and photo (if you choose to provide them) will be visible only to 
system administrator and the system users that need to see in order to maintain a higher security 
level. When you install the App, you’ll also be asked to allow us access to your mobile device’s 
contacts. NO copy of the phone numbers or names of your contacts will becollected NEITHER stored 
on our servers. We only need a Unique ID of your device in order for us to be able to connect you 
to our systems. To get that Unique ID we need the “device contacts” permission.

(b) Activity Information: While using the SchoolBusNet services, we will check but not keep, your 
data connection status, whether you have received a push notification or need an SMS message 
instead. No one can see that information. The result of the check is registered as SMS might have 
been sent instead of the push notification. This check is very important in order to maintain a 
high level of service.

(c) Additional Information:  We may also check but never keep your GPS location data – you 
can choose whether to allow this by changing your geolocation tracking settings. This has the 
sole purpose of displaying your location on the map in relation to the Bus stop or the position 
of the bus.

Uses and Retention

The information we collect from you ensures you can use the SchoolBusNet Service and can 
be contacted from school administration. Your information is retained for as long as you use 
the service.

Disclosure

We do not sell your personal information or share it with third-parties outside of SchoolBusNet.

Cookies and Tracking Technologies

We do not use cookies or tracking technologies in our app.

Specific Location Practices: EU residents

EU Privacy Rights

If you are resident in the European Economic Area, you may have certain rights, in accordance 
with applicable laws, concerning your personal data, including the right to request to access 
your personal data, to have your personal data corrected or erased or restricted, and the right
to object to the use of your personal data for marketing purposes.

Third-Party websites

Our app may contain links to other third-party websites or you may access Apps from a third-party
site. We are not responsible for the privacy practices or the content of these third-partysites.

Security

We know that security is important to our users and we care about the security of your information. 
We maintain technical, physical, and administrative security measures to protect the security of 
your personal information against loss, misuse, unauthorized access, disclosure,or alteration. 
Some of the safeguards we use include firewalls, data encryption, strict access controls to cloud 
data centres and information access authorization controls. We need your help too.  It is your 
responsibility to make sure that your personal information is accurate and that your password(s) 
and account registration information are secure and not shared with third-parties.

International Transfer

We operate internationally and provide our Services to SchoolBusNet users worldwide allowing 
them to communicate with each other across the globe. That means that your personal
information may need to be processed in countries where data protection and privacy
regulations may not offer the same level of protection as in your home country. Depending 
on the location of our customer, we may store and process personal information on cloud
computers in the United States, Asia, Europe and in other locations and use service providers 
that may be located in various locations outside of the European Economic Area (EEA). In 
such cases, we will require the recipient to provide appropriate protection for the personal 
information disclosed to it in compliance with applicable data protection laws.

Updates to this Policy

From time to time, as our services evolve, we may update this Policy. You agree that we may
notify you about material changes in the way we treat personal information by placing a notice
on our web site. Please check our web site frequently for updates.

Contact Us

If you still have questions about our privacy policy, please feel free to send us an email 
to support@schoolbusnet.eu

In the event you read this Privacy Policy in any language other than English, you agree that in
the event of any discrepancies, the English version shall prevail.





      

FAQ


  • What is SchoolBusNet?

    A suite of software apps that manages and disseminates all details of student's transportation. It plans and monitors operations, enables parents to see the location of their child’s school bus on a smartphone, tablet, or even make changes to their schedule !. This way, parents know when the bus is near their stop, so they can send the children out at just the right time While they do not need to call the school every now and then.

  • How does it work?

    SchoolBusNet uses all global positioning systems (GPS, GLONASS, BeiDou and lately Gallileo) technology to locate and track your child’s school bus. Then, by using NeoCent software solutions, manages the daily operations and it communicates all necessary information to those need to know through its secure channels.

  • Is the information private and secure?

    SchoolBusNet uses HTTPS, just like a bank or online store, which means that all communications between your web browser and the site is encrypted and secure.

  • What is needed so I can receive the notifications?

    All you need is a smartphone and our mobile app installed and you will be able to easily perform changes to the schedule (cancellations, destination or pick up changes) in addition to receiving visual and sound notifications.

  • How do I sign up?

    You can sign up for SchoolBusNet only if your school is participating in the service. They will provide you with a school code to access the SchoolBusNet app for the Parents.

  • During the SchoolBusNet mobile app installation, I was asked to provide a username and password. Where can I find this information?

    Your school’s transportation office will provide you with your unique username and password.

  • I forgot my password. What should I do?

    You should call the school transportation office, and they will be able to provide you with a new one.

  • Can i have information for more than one student?

    You can have for more than one student attending the same or even different schools as long as their school is participating in the service. Still all for free.

  • I have two children enrolled in the school. How can I distinguish between the notifications I receive for each one?

    The mobile app handles each student and their data separately. Parents can use the service for each child individually, as long as they perform the registration process for each child.

  • Can I choose the timeframe during which I will be notified?

    You can set how much time before the school bus arrives you wish to be notified via the app. If you have an android mobile, then you can also chose the notification sound.

  • Why can I not see the school bus location via the app?

    The school bus location is available on the map via the app only during the route on which your child is a passenger. In some cases, depending on school policies, this is not available after student's boarding on the bus.

  • How can I get my school to use SchoolBusNet?

    Talk to school administration and ask for the service. Talk to other parents to help spread the word. Be sure to discuss it with decision-makers, such as your superintendent, school board members, and transportation director. Surely they will be highly interested as the benefits for the school are also very significant. Share with them that you want SchoolBusNet at your school.

  • What is the information i get? Why might I need it?

    SchoolBusNet is student-tracking software that enables you to get notifications when your child has boarded or aligned off the bus, offering you the peace of mind of knowing that your student safely made it on the right bus in the morning and got off at the right stop in the afternoon.

  • Other than receiving notifications, what other features does the mobile app have?

    In addition to receiving visual and sound notifications, the mobile app allows you to easily perform changes to the schedule (cancellations, destination or pick up changes), get notification on changes and if needed revoke them. You can see all week's updated schedule. You can also check bus position or get messages from school administration.

  • Are notifications free?

    Yes all push notifications are free. If you need sms that might have a small cost depending on the school policy.

  • How does it work?

    How SchoolBusNet works depends on your district’s setup. Some schools have arranged for barcode or for RFID proximity readers on their buses and provide barcode cards or RFID cards that the students scan as they enter and exit the bus. An alternative to the barcode and RFID readers is SchoolBusNet mobile data terminal which enables the driver or the chaperone to confirm the automatically selected names of the students as they board or exit the bus..

  • Is my student’s scanning information secure?

    The SchoolBusNet website and app, which hosts the Student Ridership information, is encrypted and secure to keep your child’s scanning data safe.

  • What about my data security?

    Check our Data Privacy Policy Check our Disclaimer for mobile apps Check our Data Storage Security Measures

Keep in touch with us


sales@schoolbusnet.eu

0030 2109622633





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